FREE shipping Australia-wide with TRACKING ID provided. FREE shipping for International orders with TRACKING ID provided for orders of $150 AUD or more

18 AUG 2019
12:00
Mel
/
AUG 18 2019
12:00
NYC
australian designed & made - since 2008

Terms & Info

Shipping Rates

  • Worldwide shipping available.
  • Australia only - Free shipping, using the Standard shipping method.
  • Australia only - Express shipping option available for $5 AUD.
  • International only – Free shipping if order is $150 AUD or more. Flat fee of $20 AUD otherwise.
  • International only – May be subject to additional import duties and taxes.

Order Processing

  • Please allow 2-5 business days to process orders. Once your order is shipped you will receive a tracking number via email.
  • Australia only - Please allow 2-5 days to arrive once shipped. Timing will depend on if you have selected Standard or Express shipping and you’re within Australia. 
  • Australia only - Certain products are impacted by Australian Government regulations which prohibit air transportation, for example, those considered “Dangerous Goods”.
  • International Orders Only - Please allow 6-15 days to arrive once shipped. Timing will depend on the Country/City the order is being shipped to. For example, shipments to the United States and major cities within the United States are a lot faster from Melbourne, Australia than shipping orders to tiny countries and houses in the middle of nowhere, mate.
  • We are not responsible for any lost or stolen packages.
  • If you have any questions regarding your order email customercare@3rdchapter.com.

Return policy

  • All sales are final. No refunds. Exchanges are at our discretion.
  • If you were sent the wrong item or if the product is defective contact us via email customercare@3rdchapter.com.

Wholesale inquiries

  • We are primarily an e-commerce and pop-up store business, however, if your store(s) are not located in Australia and you are interested in stocking 3C, please contact us via email customercare@3rdchapter.com.  

Affiliate inquiries

  • If you are passionate about 3C and interested in earning some extra cash, then you might be interested in joining the 3C Affiliate program.  There is no cost to you and all sales are electronically tracked using a unique URL link we provide you.  All sales that you generate will earn a commission, which is paid monthly.  If this interests you, please contact us via email customercare@3rdchapter.com.